1114bet's Privacy Policy

When you create an account with 1114bet, we collect certain required information. This is used to provide you with a safe and personalized gaming experience. We only collect what is genuinely necessary to deliver our services.

Directly Collected Information

• Identity Information: Full name, date of birth, nationality.
• Contact Information: Mobile number, email address (if applicable).
• Verification Details: A copy of your National ID Card or passport, along with a selfie photo.
• Financial Information: Mobile banking number (bKash/Nagad/Rocket), transaction history.
• Gaming Information: Betting history, win/loss records, and favorite games.

Automatically Collected Information

When you use the 1114bet platform, certain information is collected automatically:

• IP address and device location.
• Browser type and version.
• Device information (operating system, screen resolution).
• Time spent on the platform and pages visited.
• Login/logout times and activity.

1114bet uses the information it collects strictly for specific, legitimate purposes. No data is used beyond its approved scope. Our privacy policy ensures that every piece of your information is handled appropriately.

• Identity Verification: To verify that you are who you claim to be.
• Account Management: To keep your account active and secure.
• Transaction Processing: To ensure deposits and withdrawals are processed correctly.
• Customer Support: To resolve your complaints and queries promptly.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Platform Development: To improve games and services and enhance your experience.
• Legal Obligations: To generate reports required by regulatory authorities.
• Personalized Offers: To show you relevant bonuses and promotions based on your preferences.

1114bet does not share your information with third parties for advertising purposes. Our marketing communications relate solely to 1114bet's own offers, and you may opt out at any time.

1114bet never sells your personal information. However, limited data may be shared with trusted third parties in certain circumstances:

When Information Is Shared

• Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to complete deposits and withdrawals.
• Game Provider: Anonymized statistics related to your gaming activity are shared with relevant technology partners.
• Legal Authorities: Information is disclosed upon a valid court order or lawful request from a regulatory authority.
• Security Verification: Information is shared with approved identity verification services as part of the KYC process.

1114bet uses cookies to deliver a better experience on the platform. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: To keep your login session active and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preferences, game settings, and personalization.
• Analytics Cookies: To understand which sections of the platform are used most (anonymised data).
• Marketing Cookies: To show you relevant offers based on your interests. You can turn this off at any time.

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

1114bet uses industry-leading technology and processes to protect your information. Our security framework is built to meet international standards.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Prevention of unauthorized access.
• Regular Security Audits: Periodic audits conducted by external experts.
• Data Backup: Regular backups to bring the risk of data loss to zero.
• Staff Training: All staff are trained on data protection regulations.

1114bet believes every member should have full control over their own information. Under international data protection laws, you have the following rights:

1114bet strictly prohibits use of the platform by anyone under 18. We do not knowingly collect or store information from minors.

• Age is verified at the time of registration.
• Age verification is confirmed through the KYC process.
• Any data collected from a minor by mistake is deleted immediately.
• If parents have any concerns, they can contact our support team.

The 1114bet platform may occasionally reference third-party services. These services have their own privacy policies and operate outside 1114bet's control.

Payment service providers such as bKash, Nagad, and Rocket manage your data on their platforms in accordance with their own privacy policies. 1114bet is not responsible for those processes.

We recommend reading the privacy policy of any third-party service before using it.

1114bet reserves the right to update this Privacy Policy in part or in full as needed. Members will be notified before any changes take effect.

• You will be notified of important changes via SMS or app notification.
• If the "Last Updated" date at the top of this page changes, the policy has been updated.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests about this Privacy Policy, please reach out to our dedicated data protection team. We are available 24/7, seven days a week.

• Email: [email protected]
• Live Chat: Log in to the platform and chat with us directly.
• Response Time: Typically within 48 hours.

To file a formal data protection complaint, open a ticket through our customer support portal. Every complaint is reviewed with the utmost seriousness.